What's A&E?
The Accident and Emergency (A&E) department is for major, life-threatening illnesses and injuries. Most of them offer a 24 hours access, every single day, but not every hospital has one. Some of examples of illnesses or injuries that they treat are: loss of consciusness, acute cofused state and fits that are not stopping, persistent severe chest pain, breathing difficulties, severe bleeding that doesn't stop.
Doctors and nurses that work at A&E are specially trained in emergency medicine and have access to equipment and treatment for life-threatening situations. They use a system called clinical triage, this means that people with more serious conditions will be treated before people with minor complaints.
To get to A&E you should get someone to ride you, bring any medicines you usually take (if you can), take a mobile phone in case you need to call to 999 on the way.
Once you get in there:
- If you went on an ambulance, the ambulance crew will give your details to reception and hand you over to the clinical stuff.
- If you walk into A&E you will need to register when you arrive (name, address, why you came there).
- If you need help in another language you can ask for an interpreter.
- If you need help because you have a mental or physical disability let staff know right away.
A&E can save lives.
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